Our Commitment
iCRYO Blakeney is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website usable by the widest possible audience.
We strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Ongoing Accessibility Efforts
Automated and manual testing: We use automated accessibility tools and conduct periodic manual reviews to identify and address barriers across our website.
Assistive technology compatibility: Our website is designed to be compatible with modern screen readers (such as JAWS, NVDA, and VoiceOver), keyboard navigation, and browser zoom up to 200%.
Inclusive design practices: We use semantic HTML, descriptive alternative text for meaningful images, sufficient color contrast, visible focus indicators, and accessible form labels throughout the site.
Continuous remediation: Accessibility is treated as an ongoing process. We regularly review feedback, monitor evolving standards, and update our site to address newly identified issues.
Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are actively working to resolve these issues. Known limitations include:
- Third-party booking and scheduling tools embedded on our site are provided by external vendors and may have independent accessibility controls outside of our direct authority.
- Embedded maps and social media content are controlled by their respective providers and may not fully meet WCAG 2.1 AA criteria.
- Older media assets may lack captions or transcripts; we are progressively updating them.
If you encounter a barrier that prevents you from accessing information or services, please contact us using the details below and we will make every reasonable effort to provide the information in an accessible format.
Third-Party Content
Our website incorporates third-party tools and content, including online booking systems, embedded maps, video players, and social media feeds. While we select reputable providers and request accessible implementations, we do not control the underlying code or accessibility of these third-party services.
If you experience difficulty with an embedded third-party tool, please reach out to us and we will gladly assist you directly, including completing bookings, providing information, or scheduling services over the phone.
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, need information in an alternate format, or require assistance booking a service, please contact us:
Phone: (980) 266-0115
Address: 9856 Rea Rd G, Charlotte, NC 28277
Hours: Monday to Thursday 8:00 AM to 8:00 PM, Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 4:00 PM, Sunday 9:00 AM to 3:00 PM
We aim to respond to accessibility feedback within five business days and to propose a solution within a reasonable timeframe based on the nature and complexity of the issue.
Approval
This accessibility page was prepared in alignment with WCAG 2.1 Level AA and applicable provisions of the Americans with Disabilities Act (ADA). It is reviewed and updated periodically as our website and accessibility practices evolve.